Questions, answered.

Orderlink is inventory and operations software for growing product brands. It keeps your purchasing, incoming shipments, stock, production and sales orders connected in one place.

So you always know what’s in stock, what’s on the way, and what needs to happen next.

Founders and small teams running a physical product business: ecommerce brands, importers, manufacturers and wholesalers. It’s a particularly good fit if your products are made by a supplier or factory and stored with a 3PL, because that’s where things usually start falling through the cracks.

Orderlink isn’t for everyone. It’s not meant to be. We’re not building for big corporates with big teams and big budgets.

Shopify runs your store and Xero runs your accounts. Orderlink handles the work in between: deciding what to reorder, purchase orders, stock on the water, receiving into your warehouses or 3PLs, production and wholesale orders.

It connects to both, so orders, stock, bills and invoices flow through instead of being typed in twice.

For most brands, yes. The reorder sheet, PO tracker, shipment tracker and stock-on-hand sheet all live in Orderlink, and they’re connected to each other, so updating one updates the rest.

When keeping stock, purchasing and orders in sync across spreadsheets, Shopify and Xero starts eating your week. If you’re regularly checking stock by hand, chasing suppliers for ETAs or entering the same order in two places, it’s probably time.

If your spreadsheet is still doing the job, keep using it. When you outgrow it, we’ll be here.

Yes, that’s who we built it for. Plenty of brands run purchasing, stock and sales with one or two people. You don’t need an operations department, or to be technical, to use Orderlink.

Yes. For each product, Orderlink shows what’s on hand, what’s reserved for orders, what’s available to sell, and what’s still incoming on purchase orders and shipments.

Yes. Add each warehouse or 3PL as a location and see stock for each one and across the whole business. Shopify and wholesale orders draw from the same stock, so every channel works from the same numbers.

Yes. Create a transfer order to move stock between warehouses or 3PLs, and Orderlink updates both locations. Within your own warehouse you can also organise stock into zones and bin locations.

Yes. Record stock adjustments with a reason, such as a stocktake count, damage or samples. Every stock movement is kept in a history, so you can see why a number changed.

Yes. Stock can carry batch numbers, lot numbers, expiry dates and shelf life, and every batch stays linked to the receipt and purchase order it arrived on.

You decide how strict to be. Turn tracking on and you can require batch details when stock is received, transferred, produced or dispatched, and require an expiry date at receipt.

Yes. Orderlink can generate serial and batch numbers for you from a prefix, or your team can enter the supplier’s numbers by hand. The same rules apply as batches: you choose whether a number is required at receipt, transfer, production and dispatch.

Yes. If you pick and pack yourself rather than (or as well as) using a 3PL, Orderlink covers the warehouse side:

• Zones and bin locations, so you know exactly where stock sits
• Picklists for sales orders, showing which bin and batch to pick from
• Packing picked stock into cartons, with weights and dimensions
• Replenishment jobs to move stock from overflow into pick locations
• Stocktakes and adjustments, with a reason recorded for every change

You choose FIFO, average cost or standard cost. You can also include landed costs such as freight and duty, so your inventory value reflects what the stock actually cost to get to you.

Yes. You can set up bundles, packs (like a carton of 12) and units of measure, and Orderlink works out the stock behind them.

Set reorder points, safety stock and lead times for your products, and add forecasts where you have them. Orderlink’s planner uses these to project your stock and suggest planned orders, so you can see what to buy and when, before you run out.

Yes. Create purchase orders for your suppliers and follow each one through production, dispatch and transit to received. Shipments are linked to the purchase orders they carry, so you can always see what’s been ordered, what’s on the way and when it’s due.

Yes. A purchase order can go to your supplier to review. They can accept it or propose changes, and you decide whether to accept those changes.

Yes. Purchase orders can be raised in your supplier’s currency, with exchange rates applied, whether you’re buying locally or from the other side of the world.

Yes. Record bills for freight, duty, insurance and other charges, and include them as landed costs in your inventory value.

Yes. Purchase orders work the same way for components and packaging as they do for finished goods, and components feed straight into your bills of materials.

Yes. One purchase order can be split across shipments to different warehouses or 3PLs, each with its own destination and ETA. A single shipment can also carry stock from more than one purchase order.

Yes, for ocean freight. Track a shipment by container, booking or bill of lading number to see the vessel, milestones and latest ETA, including whether it has moved earlier or later.

An advance shipping notice (ASN) tells your warehouse what’s arriving and when, so they’re ready to receive it. Orderlink creates ASNs for your shipments and can send them straight to Mintsoft and ShipHero. For other 3PLs, you can share the ASN document.

Record the receipt against the shipment, and Orderlink updates stock at that location. If you’ve connected Shopify, the new stock is pushed to the matching Shopify location too.

Yes. Set up bills of materials, create manufacturing orders, and when production is finished Orderlink uses up the components from stock and adds the finished goods.

A bill of materials lists the components needed to make a finished product. In Orderlink, a BOM can also include production steps, labour and services, so you can see the full cost of making something.

Yes. Co-manufacturing orders let you supply components to a contract manufacturer, receive the finished goods back, and keep track of the components they’ve used.

Yes. Plenty of brands do both. Purchasing and production sit side by side, and both feed the same stock.

Yes. Create quotes and sales orders for your wholesale customers, invoice them, and record payments, credit notes and returns. Wholesale and Shopify orders draw from the same stock.

No. Your team can enter their orders for them. If you’d like, Orderlink also includes a B2B ordering portal so they can order for themselves.

It gives your wholesale customers their own login to order from you, any time, without emailing a spreadsheet:

• A catalogue with your logo, brand colour and product categories
• Each customer sees their own prices from their price list
• Products show whether they’re in stock, based on your live inventory
• Customers add to a cart, check out, and see their order history

You choose which products and customers are in the portal and invite each customer’s contacts. Orders land in Orderlink as sales orders, drawing from the same stock as Shopify.

Yes. Price lists and promotions let you set prices for specific customers or groups of customers.

No. Orderlink is software, not a 3PL. Your warehouse or 3PL still does the physical work. Orderlink tells them what to send, and for your own warehouse it can create picklists.

Yes. Create a bill straight from a purchase order receipt, so you’re billed for what actually arrived, or enter a general bill for anything else. Add charges like freight, duty and insurance to a bill and Orderlink spreads them across the stock as landed cost.

You can also record deposits and prepayments to suppliers against a purchase order, and record supplier credit notes.

Yes. Turn sales orders into invoices, record customer payments against them, and issue credit notes and returns. Payment terms are set per customer.

Yes. Set up tax rates and tax classes for your products, and buy or sell in other currencies. Orderlink fetches exchange rates automatically on a schedule you choose and converts costs back to your home currency.

Yes. Bills, invoices and credit notes go to Xero against your chart of accounts, and payments recorded in Xero come back to Orderlink. Your accountant keeps working in Xero; your team stops keying the same documents in twice.

Reports cover your inventory, purchase orders, shipments and transfers. Group, filter and pivot them the way you want, save the view, and download it.

There’s also a month-end stock-on-hand report for your accountant (exported to Excel), and a full stock movement history showing every change and the reason behind it.

Yes. Schedule any saved report to be emailed daily, weekly or monthly to your team, your accountant or a supplier, and share reports with other users in Orderlink.

Connect your store and Orderlink imports your products and maps your Shopify locations to your warehouses. From there:

• Shopify orders come into Orderlink
• Stock received or adjusted in Orderlink is pushed to Shopify
• When an order ships, the fulfilment and tracking go back to Shopify

Yes. Every plan supports multiple stores, warehouses and locations.

Supplier bills, sales invoices and credit notes created in Orderlink go to Xero, and payments sync between the two. Customers and suppliers stay in step, and you can import products and tracking categories from Xero.

No. Xero stays your accounting system. Orderlink handles inventory and operations and sends the accounting side to Xero.

Pretty much any of them. Orderlink already sends ASNs directly to 3PLs like Mintsoft and ShipHero, and if it’s a 3PL we’ve connected to before, we can usually have you up and running within a week.

Using a 3PL we haven’t worked with yet? Let us know who it is and we’ll talk you through what’s involved. In the meantime you can still use Orderlink and share shipment details with them directly.

Yes. Orderlink works on its own for inventory, purchasing, production and sales orders. If you use a different store or accounting system, talk to us about how it would fit.

Tell us. We build integrations based on customer requests and demand, and custom integrations are available on request.

Pricing is based on how much your business sells each year:

• Under $1M: $49/month
• $1M–$5M: $149/month
• $5M–$10M: $279/month
• $10M+: custom pricing

Sales and prices are in your local currency. Pay annually and you get 2 months free.

No. Every plan includes every Orderlink feature, with no expensive upgrades. The only thing that changes is your inbound shipment allowance: up to 50 shipments a month under $1M, 150 for $1M–$5M, 500 for $5M–$10M, and an allowance tailored to your business above $10M.

You get 14 days to try Orderlink, and you don’t need a credit card. Request a trial and we’ll get your account set up. Towards the end, one of us will check in to see how it’s going.

No. We help you get set up, including connecting Shopify and Xero, at no extra cost.

Yes. We’ll help you bring your products, suppliers, customers, stock levels and costs across, whether that’s from spreadsheets or another system like Unleashed or Cin7. Exactly what comes across depends on what your current system can export.

It depends on how many products, locations and integrations you have. We’ll walk through it with you on a demo and give you a realistic timeline.

Yes. Each person gets a role (Admin, Editor, Member or Viewer) that sets what they can see and change.

You talk to the people building Orderlink. There’s no support queue. If you have a question or need a hand, you’ll probably end up talking to Nar or Braedyn, and we like it that way.

Yes. Book a demo and you’ll talk to one of the founders, not a sales team. Tell us how you run things today and we’ll show you how it would work in Orderlink.

Orderlink was started by Nar Singh in Australia and Braedyn Mackay in New Zealand. Between us, we have more than 20 years of experience in supply chain and operations.

Log in to Orderlink at app.orderlink.io.

Shopify handles your storefront and customer orders. Orderlink handles getting stock there: deciding what to reorder, buying it, tracking it in, and keeping Shopify’s stock up to date.

1. Planner suggests what to reorder
2. Raise a purchase order with your supplier
3. Receive the stock into your warehouse or 3PL
4. Stock is pushed to Shopify, and orders flow back in
5. Bills and invoices go to Xero

You can follow every order from the factory to your warehouse, see what’s on the water and when it lands, and know your true landed cost.

1. Purchase order to your supplier, in their currency
2. Supplier confirms and gets the goods ready
3. Split it into shipments to each warehouse or 3PL
4. Track containers and ETAs
5. Send ASNs, receive the stock and add freight and duty

Yes, whether you make things in-house or use a contract manufacturer. Orderlink keeps your components, production and finished goods connected.

1. Buy components and packaging
2. Define your bill of materials
3. Create a manufacturing or co-manufacturing order
4. Components are used up and finished goods added
5. Sell finished goods through Shopify or wholesale

Yes. Wholesale and Shopify orders sit side by side and draw from the same stock, so you’re never selling the same unit twice by accident.

1. Retailer orders by email, phone or your B2B portal
2. Create a quote or sales order with their pricing
3. Your warehouse or 3PL fulfils it
4. Invoice goes to Xero and payment syncs back